Purpose

Interfaces with dealers and retail customers to ensure that Jayco's product warranty and customer service objectives are administered and accomplished in a timely, cost effective manner.

Duties and Responsibilities

Knowledge, Skills and Abilities

Requires 5 to 7 years related experience and knowledge equivalent to high school plus additional broad, specialized training equal to 2 years college. Requires knowledge of RV construction processes, knowledge of Jayco warranties, codes and standards, and other regulations (e.g. "Lemon Laws"). The incumbent must have excellent communications skills and customer service skills, the ability to diagnose problems and recommend solutions that satisfy Jayco's customer service objectives and remain consistent with warranty practices.

 

 

 

Download Application Form

Customer Service - 161003307T Application

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For more information, contact:

Jayco, Inc.
Dept. HRW 7201
903 S. Main Street
Middlebury, IN 46540
Fax: 574-825-6014

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