Plans, controls, organizes, and leads the quality functions for assigned areas at Jayco to ensure the accomplishment of company quality objectives.

Duties and Responsibilities

  1. Mediates, negotiates, and resolves issues related to acceptable product quality.
  2. Communicates periodically with dealers to discuss and resolve quality issues and concerns.
  3. Coordinates audits and repairs on prioritized dealer units.
  4. Supervises and coordinates field checks on finished goods inventory to correct problems prior to shipment.
  5. Provides technical and administrative services to support problem solving teams.
  6. Documents corrective actions and makes distribution as required. Ensures that corrective actions are communicated and implemented by all concerned parties.
  7. Interfaces regularly with a variety of Jayco Departments (e.g., JET, Engineering, Customer Service, Manufacturing, etc.) to support improved product quality through researching and analyzing problems, auditing processes and facilitating communication.
  8. Supports quality assurance implementation by informing manufacturing personnel of quality assurance standards & practices, and training quality assurance auditors.
  9. Identifies defects in vendor supplied products and coordinates resolution of problems with corporate quality.
  10. Performs other related duties as assigned.

Knowledge, Skills and Abilities

Requires 5 to 7 years related experience and knowledge equivalent to high school plus additional specialized training equal to 2 years college. Requires knowledge of applicable codes and standards, Jayco quality standards, and quality control/assurance techniques. Requires strong analytical problem solving skills and the ability to communicate and secure cooperation from others.




Download Application Form

Quality Manager 161004310M Application

Bold fields are required.

For more information, contact:

Jayco, Inc.
Dept. HRW 7201
903 S. Main Street
Middlebury, IN 46540
Fax: 574-825-6014

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