Plans, controls, organizes and leads the Factory Service Center to support Jayco's Customer Service objectives.  Assists in the development and training of Jayco dealer service technicians in proper techniques.


Duties and Responsibilities

  1. Contributes to organizational effectiveness and productivity by acting and communicating in a manner such that good relationships are maintained with co-workers, management, customers and others.
  2. Plans for nearer-term activities by forecasting conditions, defining objectives and tactics, and securing resources.
  3. Controls performance by measuring and reporting results, evaluating and correcting performance, administering policies, and developing and implementing procedures.
  4. Organizes nearer-term activities by structuring an organization, delegating work, defining relationships and staffing positions.
  5. Leads by making decisions, developing personnel, communicating with and motivating staff, and initiating personnel actions (i.e., selection, discipline, etc.).
  6. Performs a variety of special customer satisfaction related projects assigned by higher management.
  7. Performs other related duties as assigned.


Knowledge, Skills, and Abilities

Requires 7 to 10 years related experience and knowledge equivalent to a complete college or university education. Requires general accounting, purchasing, and business skills.  Must possess an understanding of repair procedures of all RV products.  Also requires a strong mechanical background.


Download Application Form

Service Manager 160826257S Application

Bold fields are required.

For more information, contact:

Jayco, Inc.
Dept. HRW 7201
903 S. Main Street
Middlebury, IN 46540
Fax: 574-825-6014

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