The Jayco Story
We will build superior quality and highly valued products. We will treat every situation with the highest level of integrity in a timely manner, and continually work to achieve acceptable returns on our investment.
Jayco, Inc. was founded in 1968 by a man of strong faith and vision. The late Lloyd J. Bontrager, family man and inventor, felt he could build the world a better RV. He longed to create a company of his own, one that clearly reflected his ideals: a company where everyone would be treated as "family" — from our factory to our front office, our salespeople to our suppliers, and our customers to our community.
With encouragement from his wife Bertha, Lloyd started Jayco on their farm in two chicken houses and a barn! He developed his own prototype camping trailer and a unique lifter system for fold-down campers, the basic design of which is patented and still in use today. By the end of 1968, his fledgling company of 15 employees had sold 132 fold-down camping trailers. Today, Jayco's "family" of employees has grown to nearly 1,600 people, with more than 25,000 people joining our "extended family" of customers each year.
Blending Old World Amish craftsmanship with innovative technology, Jayco is the nation’s largest family-owned and operated RV manufacturer today, developing a full lineup of recreation vehicles at our company headquarters in rural Middlebury, Ind. And while our product line has grown considerably, every unit we build is still guided by Lloyd’s vision and a humble desire to help make it easier for families to explore together and relax together. With a history dating back to 1968, Jayco's mission remains unchanged – to build exemplary RV's and provide customers with extraordinary service after the sale. It’s what separates us from other RV manufacturers.
Whether your travels take you through Middlebury or you simply want a closer look at how we build our RV's, we invite you to visit us at our company headquarters. We look forward to meeting you!
For more information about Jayco, please contact us.
The Jayco Co-Pilot Warranty is a manufacturer's limited warranty. It doesn't come from your dealer and it's not an extended warranty! It comes from the people who build Jayco recreation vehicles to the people who buy them.
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Our mission is to provide the greatest degree of customer satisfaction possible and, to that end, we strongly encourage you to purchase Jayco products from our network of over 300 local dealerships.
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With Jayco, you get more amenities, more liveable, home-like features and superior construction for better durability and greater resale value.
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Jayco Owners Mailing Address
Attn: Owner Relations
903 S. Main Street
Middlebury, IN 46540