Jayco®, Inc., maker of America’s Most Liveable RVs™, was honored with Quality Circle Awards for Dealer Satisfaction by the national Recreation Vehicle Dealers Association (RVDA) for its towable and motorized RV lines at the National RV Trade Show in Louisville, Ky.
The RVDA’s Annual Dealer Satisfaction Survey asks dealers to confidentially express their levels of satisfaction with their manufacturers. Jayco was chosen by dealers to win the awards based on eight core issues, including sales support, sales territory, vehicle design, vehicle reliability/quality, competitive price/value, parts support, dealership warranty support and overall dealer communications.
Jayco received a total of seven Quality Circle awards for the following product lines: Folding Camping Trailers, Jay Flight Travel Trailers, Jay Feather Travel Trailers, Sport Utility Trailers, Eagle Fifth Wheel Trailers, Designer Fifth Wheel Trailers and Class C Motorhomes.
”Jayco’s long-term goal has always been to build RVs with high value that are backed by reliable warranties,” said Sid Johnson, Director of Marketing at Jayco. “At the same time, we try very hard to insure that our dealers are an integral part of the team. We’re focusing on adding value to our products and to our business relationship with dealers. These awards are a testament to the success of those efforts.”
In November, Jayco unveiled twelve new models in its product line, ranging from a newly-designed camping trailer featuring euro-style trim components to a diesel-powered Class C motorhome with a full-wall slideout system. In addition, Jayco is currently developing an extensive eBusiness initiative that will allow dealers to perform a variety of time-saving actions online on a virtual 24-hour per day, seven-day per week basis, including RV and parts ordering, warranty registration, claims submissions and checking order status.
About Jayco, Inc.
Jayco is the largest privately held manufacturer of recreation vehicles in the world. The company manufactures and markets RVs under the Jay Series, Select, Baja, Jay Feather, Jay Flight, Eagle, Designer, Octane ZX, Recon ZX, Greyhawk, Melbourne and Seneca brand names. For more information on any Jayco products, call 1-800-RV-JAYCO, visit www.jayco.com, or write to Jayco, Inc., 903 S. Main, Middlebury, Ind., 46540.
Posted on January 30, 2008